Friday, September 16, 2016

Frustration Friday: How to Adjust the Volume on a Library PC without Knowing the Secret Password

So your professor posts a video on Blackboard. You swing by the library to use a PC, log into your account, and click on the link. You plug in your headphones and go to adjust the volume -- but what's this?

Pop up window that reads, "Do you want to allow this app to make changes to your PC? Program name: Diagnostics Troubleshooting Wizard. Verified publisher: Microsoft Windows. File origin: Hard drive on this computer. To continue, type an administrative passowrd, then click Yes. Input User name. Input Password. Domain: PVCCNET. Show details. Click for Yes. Click for No."

What does Windows mean, administrative password? "Do you want to allow this app to make changes to your PC"? Windows is known for unnecessary changes and a user-unfriendly attitude, sure, but adjusting the volume shouldn't be this difficult. Where are you, A&P?

Fortunately, it's an easy fix. You can take either one of two steps:

1) Unplug your headphones and plug them back in, or
2) Minimize your screen

Either action will bring up a window that asks you to select the device you plugged in, like so:

Pop up that reads, "Which device did you plug in? Headphones, external speaker, Dell speaker out. Enable auto popup dialog when device has been plugged in. Select for speaker setup. Select to set default device. Select for Ok."

Select "Headphones" and click OK, and you're all set!

Join us next week for another Frustration Friday, where we give you tips on how to take the frustration out of your library experience!