Jessup Journal

The student satisfaction survey conducted in the fall showed that 90% of respondents were very satisfied or satisfied with the library. 97.5% of students who responded said they would recommend the library to others. This is very good news--tell your family; tell your friends! And best of all, 63% of those who answered the survey strongly agreed or agreed with the statement, "I am a more confident library user/researcher than I was before coming to PVCC." This is the news we like to hear. If you'd like to give us feedback on how we're doing, and don't want to wait to take next year's satisfaction survey, feel free to use the "contact us" link on the right side of your screen. We're always happy to hear from you.

This recent series of posts is an attempt to address the concerns mentioned by you in the student survey. Today's topic is noise in the library, particularly the noise level in the window lounge. The library is often the only place in the College to study quietly, and some people need absolute quiet to study. We have noticed that noise levels are a constant complaint among those who are trying to study in the back of the library. Although the library has large tables in the window lounge, this area is not conducive to group study. Talking at a normal tone of voice or even whispering can distract others. If you need group study space, please use one of our five study rooms. A group may sign up for these rooms in the white binder at the front of the circulation desk. These rooms can be reserved for up to three hours. Also, always be sure to check for open study rooms as groups often do not show up. After 20 minutes, the group forfeits the room. You may then sign up for that time slo...

The library just completed its most recent student survey, and the availability of working computers topped the list of concerns. Many a student asked for more or better working computers. While we cannot purchase additional computers at this time, you'll find that most of the broken ones have been replaced (as mentioned in an earlier post). Will that solve the problem completely? Probably not. Computers are in demand in the library, particularly during college hour (12:20-1:20 p.m.). During this time, students often wish to print papers or other materials for class, and generally, they are in a hurry. It is frustrating when computers are monopolized by others who are checking e-mail or looking at Facebook. At least that's what many respondents said on the survey. We understand these concerns and want to take the time to remind students of the library's policy regarding computer availability. According to the library's Policies and Services Web page, priority is as fol...